Terms and Conditions – NEN Academy
Last Updated: 14/2/2026
Welcome to NEN Academy, a digital education and professional training platform owned and operated by the National Education Network (NEN) (hereinafter referred to as the “Company,” “we,” “us,” or “our”).
These Terms and Conditions constitute a legally binding agreement governing access to and use of the Platform and its Services.
By accessing, registering with, or using the Platform, you expressly acknowledge that you have read, understood, and agree to be legally bound by this Agreement.
1. Definitions
For the purposes of this Agreement:
Platform means the NEN Academy website, systems, infrastructure, and all associated services.
Company means the National Education Network (NEN), the lawful owner and operator of the Platform.
User means any individual or legal entity accessing or using the Platform.
Client means any organization, institution, or business entity purchasing or subscribing to Services.
Services means all educational, training, digital, and related services provided via the Platform.
Content means all proprietary materials, including videos, text, graphics, software, documents, and media.
Personal Data shall have the meaning assigned under applicable data protection laws, including GDPR where applicable.
2. Legal Acceptance
Use of the Platform constitutes:
Full and unconditional acceptance of these Terms
A legally enforceable agreement between the User and the Company
If you do not agree, you must immediately discontinue use of the Platform.
3. Nature of Services
Services are provided on an “as-is” and “as-available” basis.
The Company makes no guarantees regarding outcomes, performance, certification recognition, employment, or business results.
The Platform provides educational and informational resources only.
4. Enterprise / Institutional Use
Where Services are procured by a Client:
The Client warrants that the registering representative has legal authority to bind the organization.
The Client is fully responsible for:
All authorized users under its account
Compliance with applicable laws and regulations
Internal access management
The Company bears no responsibility for misuse within Client organizations.
5. Fees, Billing, and Payment Obligations
All fees are contractual, binding, and payable as agreed.
Except where explicitly required by law, payments are non-refundable.
Failure to pay may result in immediate suspension or termination.
The Company reserves the right to revise pricing without liability.
6. Refund Limitations
To the fullest extent permitted by law:
No refunds shall be issued once access is granted or Services activated
Any exception shall be at the Company’s sole discretion
7. Intellectual Property and License Restrictions
All Content is the exclusive property of the Company or its licensors.
Users receive a limited, non-exclusive, non-transferable, revocable license.
Strictly prohibited:
Reproduction or redistribution
Reverse engineering
Commercial exploitation
Unauthorized sharing
Violations may result in legal enforcement.
8. Prohibited Conduct
Users shall not:
Violate laws or third-party rights
Interfere with Platform security
Attempt unauthorized access
Abuse Services or systems
9. Disclaimer of Warranties
To the maximum extent permitted by law, the Company disclaims:
All express or implied warranties
Fitness for a particular purpose
Continuous availability or error-free operation
10. Limitation of Liability
To the fullest extent legally permitted:
The Company shall not be liable for indirect, incidental, consequential, or economic damages.
Total liability, if any, shall not exceed fees paid within the preceding 12 months.
Users assume full risk of Platform use.
11. Indemnification
Users and Clients agree to indemnify and hold harmless the Company from any claims arising from:
Breach of this Agreement
Misuse of Services
Violation of laws or rights
12. Data Protection and Privacy Compliance
The Company processes Personal Data in accordance with applicable data protection principles, including GDPR-aligned standards where applicable.
Data processing is governed by the Privacy Policy and, where applicable, Data Processing Agreements (DPAs).
Clients acting as Controllers remain responsible for lawful data collection and usage.
13. Service Availability
The Company does not guarantee uninterrupted availability.
Maintenance, upgrades, or technical issues may affect access without liability.
14. Suspension and Termination Rights
The Company may immediately suspend or terminate access:
Without prior notice
Without compensation
For any breach or risk scenario
15. Force Majeure
The Company shall not be liable for failures caused by events beyond reasonable control.
16. Governing Law and Jurisdiction
This Agreement shall be governed by the laws of the Arab Republic of Egypt, unless mandatory law provides otherwise.
For business Clients, disputes shall be subject to the exclusive jurisdiction of the courts of the Arab Republic of Egypt.
17. Severability
Invalid provisions shall not affect remaining Terms.
18. Entire Agreement
This Agreement represents the entire understanding between the parties.
19. Contact
For legal or enterprise inquiries:
